Contact the Smithsonian Channel
Smithsonian Channel looks forward to hearing your feedback. All messages are reviewed by our staff, but due to the quantity of email we receive, we're unable to respond to everyone individually.
App Support
If you're experiencing technical difficulties with our Smithsonian Channel apps for iPhone, iPad, Android, Roku, Apple TV, Amazon Fire TV, Amazon Kindle, or Nook, please email apps@smithsonianchannel.com to get in touch with our team. For additional app info, please visit our Ways to Watch page.
Feedback
We would love to hear your thoughts. Send Smithsonian Channel your suggestions, comments, questions, and concerns to contact@smithsoniannetworks.com or call us at 844-SMITHTV (764-8488).
Site Feedback
We would love to hear your thoughts about the site. Send Smithsonian Channel your suggestions, comments, questions, and concerns to website@smithsonianchannel.com.
Closed Captioning
Phone: 212-708-3205
E-mail: captioning@smithsoniannetworks.com
Fax: 212-881-9005
For written closed captioning complaints or concerns you may contact:
Mark Turits
Vice President, Captioning and Video Description
CBS Televison Network
524 West 57th Street
New York, NY 10019
Att: Mail Stop 555/1327 (SNI/SN)
Press
For press inquires, please email pressinquiries@smithsoniannetworks.com with your request and contact information.
Advertising
To advertise with us, please email contact@smithsoniannetworks.com with your contact information.
Footage Licensing
Contact Getty Images at:
In North America: 1-800-IMAGERY or Sales@gettyimages.com
Outside North America: Refer to Getty Images website for your local sales office http://www.gettyimages.com/Corporate/ContactUs.aspx
Program Treatments/Submissions
To submit an unsolicited treatment/project for consideration, please register for Smithsonian Channel's online submissions portal and producer resource. We no longer accept submissions through e-mail or by mail.
Affiliate Inquiries
Showtime Networks Inc. manages Smithsonian Channel's signal. If you already carry Showtime, please logon to our Online Authorization System (Oasys) to:
- Access technical documents and alerts
- Request transport authorizations or deathorizations
- Trip and swap decoders
- Request decoder authorizations
- Request decoder deauthorizations or moves
- Access CALM Act Certification
Click here: https://oasys.sho.com if you already have access. If not, select the 'Request Access' if you don't already have access.
Once access is granted, a confirmation email is automatically generated with your login credentials.